What clients ask us most
If your answer is not here, write to client care and a reply reaches you within one business day.
Accounts start at 200 US dollars. Begin with a sum you can absorb losing in full, until you know how the platform behaves and have set the risk level that suits you.
The form takes under three minutes and identity verification normally closes the same day. A confirmation message reaches you the moment your document clears.
Yes. The platform runs automatically inside the risk profile you choose. Learning material is available in Arabic, and you can begin on conservative settings and raise them gradually.
Yes. The account can be set to a no-overnight-interest mode, so no rollover charge is applied to positions carried overnight. This is a platform setting, not a certificate of Sharia compliance: we issue no religious rulings and hold no approval from any Sharia board. The judgement remains yours, ideally after advice you trust.
Client money is held entirely apart from the firm's operating accounts, and 96% of digital assets sit in cold wallets off the network, with an independent penetration test every three months.
An execution commission on each trade, plus a spread that varies by instrument. The full cost schedule lives in the dashboard and appears before you confirm any order, with complete transparency in pricing.
Withdrawal requests are raised from the dashboard and processed on business days. Arrival depends on the method and the intermediary bank, typically one to five business days.
No, and nobody is in a position to give one. Digital-asset markets are volatile and you may lose your capital in full. We supply execution and risk-management tools; we give no individual investment advice and guarantee no return.
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